Privacy policy
In force 5 September 2026
Seal LIFAIO is operated by Technologies Marco Prive, in Québec, Canada. This policy says what we hold, why, and what you can demand. Every statement below matches what the code actually does.
We hold none of your customers' data, none of your files, none of your records. The Vault receives only envelopes — encrypted keys — never what they protect. Your identity document and selfie are verified by Didit and are NEITHER SEEN NOR KEPT by us: we keep one word, « confirmed ».
Two fields: your first name and your email. Plus your password (hashed, never readable), your second factor, and your subscription status. Your first name is the only item shown to whoever verifies you. We hold no surname, no date of birth, no address, no phone number.
Your legal name, your country and region, your contact email (which is your login), the telephone number you chose to publish, and the status of your proofs and subscription. We also hold the NAME OF THE RESPONSIBLE PERSON you enter when the file is opened — we use it to know who binds the organisation, and it is never shown publicly. Finally, the IP address from which consent and the role attestation were given is kept alongside them: that is what makes a consent demonstrable, and it is the only thing we use it for.
An identifier and a label YOU choose (« Truck 4 »). No email, no telephone, no name required. We therefore can never reach one of your employees directly — that is deliberate.
If you add an alert address, it must be a function address and not a person's, and you certify this to us. It is used only for security alerts, never displayed or shared, and removable in one click.
To open an account and recognise you on it, to produce the verifications you ask of us, to bill you, and to warn you when something serious happens. For nothing else. We sell nothing, profile nobody, and show no advertising.
Stripe (payments and identity verification), Cloudflare (hosting), Resend (email). Each acts on our behalf and on our instructions. We disclose your information to nobody else, unless the law requires it. Add to these Prighter Group, our representative, which collects your IP address when you use our Trust Center — solely to determine the applicable framework and the competent authority.
These providers process information outside Québec, mainly in the United States. We assessed that communication as the law requires before making it.
As long as your account exists. After that, erasure is immediate and covers EVERY row that designates you — those carrying your identifier, and those that designate you through their parent row, such as authorisation signatures or the co-holders of a work. Seals and public anchors already produced remain — that is their purpose — but they carry no personal information: an identifier, a fingerprint, a date.
See what we hold, have it corrected, have it erased, and withdraw your consent. Write to the officer below, or do it yourself from your own page: erasure there is immediate and requires no request.
From your page, one button hands you everything we hold about you, in a structured JSON file. Secrets (password, second factor, tokens) are removed: handing them to you in a downloaded file would give away the means to impersonate you.
Passwords hashed with a salt and 100,000 iterations, a mandatory second factor for accounts that protect an identity, encryption in transit everywhere, and Vault keys derived on demand — never stored.
We keep a register of confidentiality incidents. If an incident presents a risk of serious injury, we notify the Commission d'accès à l'information and the people concerned.
We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact for the following regions:
- European Union (EU)
- Switzerland
- United Kingdom (UK)
Technologies Marco Prive is established in Canada. Where the law requires it, we have appointed a representative whom you — or a supervisory authority — may contact directly, in your own jurisdiction. Each appointment can be verified online.
RGPD (Union européenne) — art. 27
Prighter EU Rep GmbH
Schellinggasse 3/10
1010 Vienna
Austria
Verify this appointment
UK GDPR (Royaume-Uni) — art. 27
Prighter Ltd
20 Mortlake High Street
London, SW14 8JN
United Kingdom
Verify this appointment
LPD / FADP (Suisse) — art. 14
Prighter CH GmbH
Obergrundstrasse 17
6002 Luzern
Switzerland
Verify this appointment
EU Data Act — art. 37(11)
Prighter DSA GmbH
Schellinggasse 3/10
1010 Vienna
Austria
Tel : +43 1 997 41 24
support@prighter.com
Verify this appointment
Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit the following website:
https://app.prighter.com/portal/16368411041
ID-16368411041
Technologies Marco Prive has appointed Prighter Group as its legal representative according to Art 37 Data Act. Prighter Group serves as the addressee for competent authorities, users and other stakeholders in the European Union on all matters related to the Data Act. To contact Prighter Group please visit the digital governance portal with all information on the contact details.
We provide you with an easy way to submit us privacy related request like a request to access or erase your personal data. If you want to make use of your data subject rights, please visit our Trust Center:
https://app.prighter.com/portal/16368411041
For any question, or request for access, correction or erasure:
Marco Prive
Officer responsible for the protection of personal information
Technologies Marco Prive
Head office : 2200-1250 Rene-Levesque Ouest, Montreal, Quebec, Canada H3B 4W8
Mailing address (United States) : 1415 Louisiana St Ste 1800, Houston, TX 77002, USA
Telephone : +1-263-999-2751
privacy@lifaio.com
Exercise your data subject rights under GDPR : https://app.prighter.com/portal/16368411041
The French version of this policy governs.